|
Customer Service
|
 |
|
|
|
|
|
|
Customer Service >
Product Listing & Information
|
How does the "Auto-Notify" button work?
|
|
If a product is showing NO STOCK, there is the Auto-Notify button for your convenience. Click on the button and fill in your e-mail address and you will receive an e-mail notification as soon as stock is available. This does not guarantee the product will be held in stock for you. You must submit an order to insure you get the product. When the product is very popular it can sell out very fast resulting in a NO STOCK situation by the time you get to the website. Order quickly!
|
|
|
|
|
What does Bare Card, Bare Drive or Drive Only mean?
|
These items come exactly as they are described. You will only receive the bare drive or the bare card. These items are brand new, however they are purchased in bulk, and will not accompany any documentation, software, or accessories.
Suggestion: Most drivers and documentation can be downloaded from the manufacturer's web site. Use our "See it" link to see exactly what you get with all items.
|
|
|
|
Like any other retailers, all items are shipped as we received from the manufacturers.
ChiefValue.com does not test any item.
|
|
|
|
All items except otherwise mentioned, may be returned within 30 days from the original invoice date for a refund. A return authorization number is required for all returns.15% restocking fee may apply. Additional deduction will be made to account for current market value. These terms apply to refunds. Customers must inform ChiefValue.com of any order discrepancy within 30 days from invoice date to accurately investigate and give proper attention to the issue.
Due to manufacturer policies, all monitors, notebooks, PDAs, printers, scanners, GPS, and digital cameras are serviced by manufacturers directly. Please contact manufacturer for service. For detail information on our return policy, please click here .
Refunds are issued back to the original source of the purchase. We do not issue store credit.
|
|
|
|
|
These items may not be purchased by them selves, and must be purchased with another item from our store. Any item in our on-line store will be sufficient. There are no minimum dollar requirements or specific hardware requirements.
|
|
|
|
The retail and OEM versions usually will have the same exact product, however the retail version usually will come with bundled software, retail packaging, and more bells and whistles so to speak. OEM (Original Equipment Manufacturer), White Box, Brown Box versions will come with the actual product and usually the drivers, no special packaging or software. Occasionally the retail version will accompany a longer warranty.
Suggestion: Check out the manufacturer's website, to see what all is included.
|
|
|
|
|
We do not sell what we do not have in stock. We provide the Auto-Notify button for your convenience. Products we leave listed on our website but showing out of stock we expect to be back in stock within a week or so. If we know a product will be out of stock for a longer period, we will take the product's listing off our website.
|
|
|
|
ChiefValue.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.
ChiefValue.com strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, ChiefValue.com at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on ChiefValue.com are intended only to provide visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one's own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.
|
|
|
|
|
|
|
Does ChiefValue.com offer technical support?
|
|
ChiefValue.com does not offer any technical assistance. We cannot offer advice on compatibility of items. We do not test or build systems. We are not technicians, only quality retailers with low prices. There are usually several images, so be sure to view them all! What you see is what you get. Please contact the manufacturers for accurate answers to your technical questions and compatibility.
|
|
|
|
Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physically damaged. Physical damage voids any warranty previously implied for any product.
Retail box items are warranted by the Manufacturer after 30 days from the invoice date. ChiefValue.com will service our customers for Retail Box items during the first 30 days of purchase. If any manufacturer does not service end users, such as "only overseas" type with no contact or RMA procedures, ChiefValue.com will honor the warranty listed on our website at the time of purchase.
OEM items come with a 1 year warranty, unless otherwise advertised, directly by ChiefValue.com.
For more information on warranty policy, please use this link to see Purchase Agreement.
|
|
|
|
|
|
|
|